My Chatbots

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Create Bot
New Bot
Bot Identity
Give your bot a name and tell us what kind of business it's for. We'll set up sensible defaults for everything else.
Quick start (optional)
This is the first thing visitors see when they open the chat.
The bot will respond in this language by default.
Website
Can't decide which website to use? Try creating a bot using one of these:
You can always come back and update these details later!
No links crawled yet
Files
Upload a PDF where text can be selected and copied (this is known as 'OCR'd' or Optical Character Recognition). It means the text in your document is not an image but can be recognized and read by a computer. Your document should be up to 2MB in size to create a knowledgeable chatbot.
No uploaded documents
No data
Text
Frequently Asked Questions
Teach your chatbot the questions your customers ask the most, and the best responses to them.
Catalog
Showcase your products. Help your chatbot understand your product offerings better.
Cloud Resources
Pull information from your cloud storage and add it to your chatbot's knowledge base.
Google Sheets
Import structured data from your sheets
Google Docs
Use text from your documents as knowledge
Cloud integrations coming soon.
Bot
Conversations
Total
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Daily Average
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Feedbacks
Total
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Positive Feedback (%)
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Leads
Total
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Conversion (%)
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Engagement
Avg. Duration Per Conversation
— secs
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Avg. Messages Per Conversation
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Geographical Distribution
🌍
No data yet Visitor locations will appear here
Live Queue
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Live Visitors
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Conversations History
Number of Conversations
Platform Distribution
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Language Distribution
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Word Cloud
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All
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A
Kenny
Offline
Inbox
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No conversations available.
My reading language
↵ Enter to send
Agent Setup
A
💬
Team chat
DM teammates here. Or @mention them inside any customer conversation to pull them in privately.
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Select a conversation to view the full thread

Select a conversation

Tweak and Test Parameters

Model Configuration

Configure the AI model and bot temperature

GPT-4o Mini
0.0 (Reserved) 0.5 1.0 (Creative)
Temperature: 0.2
Prompts (Personality)
Lead Generation
Loading lead capture status…
Share Bot URL
B
BusyBot
● online
Hi! How can I help you today?
Training
Add content
Public article
Internal article
Snippet
Website sync
Upload document
See all
Content sources
Title Status AI Agent
Articles · Snippets, public, internal, docs
0 Live
—

Workflows & Tickets

Automate repetitive tasks, customize ticket behavior, and keep conversations organized.

Canned Responses
Pre-built reply templates your agents can use during live chats. Type / in the agent inbox to search and insert.
Tags
Label conversations for filtering and reporting.
Auto-Actions
Simple "when X happens → do Y" rules that run automatically. No code required.
Auto-Reply Rules
If a message matches a keyword, reply instantly — before the AI even runs.
Follow-up Scheduler
minutes of no reply
If still no reply after follow-up
more minutes, then send the closing message and close the chat
AI Settings
Configure your bot's AI model, behaviour, and identity.
Bot Identity
Bot ID
Model Configuration
PreciseCreative
Bring Your Own Key (BYOK)
No API keys configured yet.
Team members
Manage the agents who can handle live chats.
Email Name Role Bots Live Agent Actions
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Bot Appearance
Control how your bot looks and feels in the chat widget.
Visual Identity
Brand colors, logo and display name shown in the widget
Primary Color
Chat button, headers and accents
Secondary Color
Visitor bubbles and secondary elements
Bot Logo
Logo previewBB
Upload a brand mark Square logos work best in the widget header.
Display Name
Edit in AI Settings → Bot Identity
Chat Button
Launcher button style & placement
Shape
Position
Size
Live widget preview
Message Bubble
Shape and size of chat messages
Shape
Size
Widget Position
Distance from the edge of the screen
Horizontal
px
Vertical
px
Preview of button placement
Messaging
Input placeholder and quick reply shortcuts
Input Placeholder
Quick Replies — shown as tappable shortcuts
Feedback Form
Collect visitor ratings at the end of a conversation
Disabled
Remove BusyBot Branding
Hide the "Powered by BusyBot AI" footer
Your widget currently shows a "Powered by BusyBot AI" footer. Upgrade to Pro to remove it and fully white-label your chat experience.
Widget Channels
Pick up to 4 channels. Only connected ones appear on the widget.
0 of 4 selected
Human Assist
Configure when and how the bot hands off to a live agent.
Operational Hours Settings
Enable
Note: Please take into consideration the time-zone of the live agent while setting the active hours.
Email Notification
Get an email when a visitor requests live chat.
Ask for user confirmation
Bot asks the visitor to confirm before transferring to a live agent.
Ignore list
Phrases that should NOT trigger live-chat handoff (case-insensitive substring match).
No messages added
Disable AI
All AI responses are disabled. Every visitor message routes straight to a live agent.
Disable live chat
Live chat handoff is disabled entirely. The bot will tell visitors live chat isn't available.
Leads Generation
Configure how BusyBot captures and qualifies leads from conversations.
Recent Leads
Name Email Phone Source Captured
No leads captured yet. They'll appear here as visitors share their info.
Lead Capture
Lead Notifications
Comma-separated for multiple recipients.
Conversational Leads Configuration
Each variable below is a piece of info BusyBot will weave into the conversation when it senses a lead. Toggle them on/off, edit the prompt the bot uses, or add your own custom variables.
Signup Form Embed
Generate a standalone lead capture form you can embed on any page — landing pages, contact pages, footer signup areas — independent of the chat widget. Submissions appear in your Recent Leads table.
Pre-Chat Form
When enabled, visitors fill out the lead variables before the chat starts instead of during the conversation. Useful when you want to qualify before you commit AI credits to a session.
Lead Destinations
CSV Export
Download all captured leads
Active
HubSpot CRM
Sync leads to your HubSpot account
Coming Soon
Zapier Webhook
Send to 5000+ apps via Zap
Coming Soon
Integrations
Connect BusyBot to your favourite tools and messaging channels.
Available
Coming Soon
Coming Soon
Slack
Get notifications and reply from Slack.
Coming Soon
HubSpot
Sync contacts and conversations to HubSpot CRM.
Coming Soon
Discord
Run BusyBot in any Discord server.
Quotas & Billing
Live usage against your plan limits, and your subscription details.
Current Plan
Plan
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$0/mo
Subscription
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Usage this period
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Counts reset monthly for messages; bots, documents, training URLs, and agent seats are cumulative against your plan limits. Upgrade to lift any cap.
LAUNCH YOUR BOT

Embed BusyBot anywhere

Copy the snippet below and paste it before </body> on any page where you want the chat widget to appear. It works on every platform — pick yours below for step-by-step instructions.

YOUR BOT
BusyBot
—
Universal Embed Code
Works on any HTML site — paste once and you're live.
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Install on your platform
Connect a messaging channel
New public article
Data
Type Public article
Status Draft
Article ID —
Language English
Created Just now
Written by You
AI Agent
Use for AI replies
Show in BusyBot AI
Audience
Everyone (default)
New internal article
Data
TypeInternal article
StatusDraft
LanguageEnglish
AI Agent
Use for AI replies
New snippet
Data
TypeSnippet
StatusDraft
AI Agent
Use for AI replies
Articles & Snippets
Frequently Asked Questions

Teach your chatbot the questions your customers ask the most, and the best responses to them.

Sync website
1
Connect
2
Pages
3
Target
4
Review
Your website URL
https://
We'll crawl this URL and discover all linked pages automatically.
Our crawler works best when /sitemap.xml is available on your site.
Review pages to sync
Enter your URL on the previous step to discover pages.
Advanced settings
Additional URLs to include
URLs to exclude
Page elements to sync
Access
Which agents can use this content?
Service Agent
BusyBot AI
Audience
Who should see this content?
Everyone
Review and finish
SourceWebsite
URL—
Pages selected0 pages
Sync frequencyEvery week
Available inService Agent, BusyBot AI
AudienceEverybody
Content — 0 live
Title / URL Status AI Agent Audience
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BusyBot Powered by BusyBot AI

Choose Your Plan

Simple, transparent pricing. Upgrade, downgrade, or cancel at any time.

Monthly Annual Save 20%
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Free Plan Active
Included Features
Locked Features
Quota Details

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Free Plan
Account Details
Email cannot be changed
Security
Danger Zone

Enter the verification code received on your email. To receive code click on Send Code.

Upgrade to Pro
Removing the BusyBot branding footer is available on Pro and above plans. Upgrade to white-label your widget and give your users a fully branded experience.
See Plans

Add content

Choose how you want to add knowledge to your bot.

Public article
Internal article
Snippet
FAQ
Website sync
Upload document
Upload document
or drag and drop them here
  • Provide a file and we'll fetch all the text data inside.
  • Supported formats: PDF and DOCX, up to 100 MB each.
  • You can upload up to 10 files at once.
  • Scanned image-only PDFs may not extract text.
PDF and DOCX files only

Add New API Key

Add your own API key for an AI provider.